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OMNICHANNEL & LOYALTY

Guest Identity

4.9on Google · 100+ verified reviews →

Authenticator login or frictionless guest checkout.

  • Recognise customers without forcing accounts: authenticator-based login when they want identity, one-tap guest checkout when they don't.
  • Both resolving to one customer record.

◈ Included from the Growth plan (₹2,999/site/mo yearly)

Omnichannel & Loyalty6 apps in this family
What you get

Capabilities that ship on day one.

01
Authenticator login

TOTP/passkey sign-in for accounts that want security.

02
Frictionless guest

Checkout without an account, still attached to history.

03
Single record

Guest and account activity resolve to one customer record.

04
Privacy-scoped

Identity data governed by the same access controls.

05
360° contact card

Orders, tickets, email opens and store visits on one record.

Get Guest Identity

Included from the Growth plan (₹2,999/site/mo yearly).

No integration project
One price per site
Migrate with bulk import
Start free Book a demo Model in price calculator →
Complete capability set

Everything Guest Identity ships with.

Authenticator/TOTP sign-in Frictionless guest checkout Guest & account activity merge to one record Privacy-scoped identity data Login-attempt limits OTP & social options Session management Consent capture 360° contact card — orders, tickets, email opens and store visits on one record Merge-resolution — guest checkouts reconcile into the account when it appears Segment tags from purchase behaviour — VIP, lapsing, first-timer
Guest Identity in the field
retailda · guest id · till 02
Profile matchedconsent on
Walk-in · till 02recognised · 23 visitsknown
+91 98••••2014otp verifiedverified
Guest #4471tier Gold · 1,240 ptsloyal
New faceprofile creatednew
One identity, every touchprivacy-scoped
Concept render — same capabilities as the shipped app; interface simplified for illustration.
Works with

The apps most teams switch on next

Nothing here needs connecting. Turning an app on simply reveals capability that is already reading the same data.

Integrations

Syncs with your existing stack

Stripe Razorpay WooCommerce WhatsApp Business Twilio Verifone Star Micronics CloudPRNT ZATCA Paytm OpenAI Anthropic Google GST e-Invoice PrintNode Zoho SAP Shopify WordPress Microsoft 365 ONDC DigitalOcean Dunzo Shiprocket ICICI Bank Axis Bank McAfee MSG91 Fast2SMS Textlocal Amazon Seller Flipkart Seller Hub eBay Etsy Alibaba GitHub Oracle
Epson Siemens Schneider Electric Panasonic Havells Lenovo Ubiquiti UniFi Zigbee LoRaWAN TVS Electronics Toshiba Casio TSC Printronix ESP32 Modbus Tuya EZVIZ Nuki IoT Home Assistant SwitchBoot Hitachi Crompton Greaves Brother Essae Posiflex Tally HP Dell MAVLink xTerra Robotics Industrial Shields NORVI Waveshare
Booking.com Airbnb Expedia Agoda Trip.com Vrbo Hostelworld Traveloka Hotelbeds Klook HRS eDreams

Running in production across a 97-terminal retail network, three defence & PSU canteens running air-gapped, field-custody stock at a national institute — and SCADA-controlled water-treatment plants.

Questions

About Guest Identity.

vs Auth0-class CIAM: Guest-and-account flows tuned for retail — identity serves conversion, not compliance theatre. vs Social-login widgets: Role and consent-scoped identity wired to the CRM, not a bolt-on form. See the full comparison & TCO math →

Guest Identity is included from the Growth plan (₹2,999/site/mo billed yearly · ₹3,799/mo monthly · $39/mo · or ₹99,999 One-Time Perpetual), which unlocks all 28 core modular apps at that site across unlimited staff accounts and unlimited registers — you never pay a seat tax when hiring for peak season. It is also included in Scale (₹7,999/site/mo) and Enterprise, with automatic −10% at 10+ sites and −20% at 25+ sites.

Every operation in Guest Identity — including authenticator login and frictionless guest — executes locally at the edge with zero cloud round-trip. Tills, kitchen screens, scanners and counters keep running at full speed with the cable unplugged, queue ledger entries locally, and reconcile upstream in strict sequence when the link returns. It runs on hardware you already own: Windows, Android, iPad, standard ESC/POS & ZPL printers, barcode scanners, weight scales and EMV terminals.

There is no API glue, webhook chain or CSV sync to maintain. Guest Identity shares the exact same live stock, customer and fiscal ledger row as Loyalty & Rewards, Branded Apps and Scheduling & Appointments — switching them on simply exposes new workflows over the data your sites are already generating.

Single-site teams go live the same afternoon using one-shot Excel/CSV bulk import for items, barcodes, vendors, customer balances and opening stock. Multi-site rollouts on Scale and Enterprise include a dedicated staging sandbox and a named migration engineer who validates parallel runs before cutover. Start a 14-day free trial →

Trusted by

Businesses operating on Ultra Z.

Indian Army Indian Air Force NIT Calicut Government of Mizoram Bharat Gas BPCL Manufacturing client Annapurna Agro Chemicals Bamboo Kitchen, Kashmir BCX Bio Organics Niya Battery Laziz Pizza URO Vision Villa Restro Cafe Mclay Perfume and Attar Ram Lal Kapoor Trust

Put Guest Identity on your floor today.

Run a guided trial on your own catalogue with no card required, model this module in the live site calculator, or walk through a live system with an engineer.