Points, coupons and instant redemption across channels.
◈ Included from the Growth plan (₹2,999/site/mo yearly)
Earn and burn at register, kiosk, app or web — one balance.
Multiple promo codes apply in a defined sequence at register speed — the campaign styles big chains run, without their cloud latency.
Cashback credited, tracked and redeemed against the same customer record.
Spend-locked tiers with benefits evaluated at checkout.
Outstanding points as a number on the ledger, not a hope.
Included from the Growth plan (₹2,999/site/mo yearly).

Nothing here needs connecting. Turning an app on simply reveals capability that is already reading the same data.
Running in production across a 97-terminal retail network, three defence & PSU canteens running air-gapped, field-custody stock at a national institute — and SCADA-controlled water-treatment plants.
vs Smile.io / LoyaltyLion: Points, cashback and stacked coupons across register, kiosk and app — without per-order loyalty metering. vs Zoho Loyalty-class: One wallet across channels; the liability sits on your ledger as a number. vs POS loyalty add-ons: Sequential coupon stacking at register speed — the edge-computation advantage, literally. See the full comparison & TCO math →
Loyalty & Rewards is included from the Growth plan (₹2,999/site/mo billed yearly · ₹3,799/mo monthly · $39/mo · or ₹99,999 One-Time Perpetual), which unlocks all 28 core modular apps at that site across unlimited staff accounts and unlimited registers — you never pay a seat tax when hiring for peak season. It is also included in Scale (₹7,999/site/mo) and Enterprise, with automatic −10% at 10+ sites and −20% at 25+ sites.
Every operation in Loyalty & Rewards — including cross-channel points and stacked coupon engine — executes locally at the edge with zero cloud round-trip. Tills, kitchen screens, scanners and counters keep running at full speed with the cable unplugged, queue ledger entries locally, and reconcile upstream in strict sequence when the link returns. It runs on hardware you already own: Windows, Android, iPad, standard ESC/POS & ZPL printers, barcode scanners, weight scales and EMV terminals.
There is no API glue, webhook chain or CSV sync to maintain. Loyalty & Rewards shares the exact same live stock, customer and fiscal ledger row as AI CRM Automation, Guest Identity and Branded Apps — switching them on simply exposes new workflows over the data your sites are already generating.
Single-site teams go live the same afternoon using one-shot Excel/CSV bulk import for items, barcodes, vendors, customer balances and opening stock. Multi-site rollouts on Scale and Enterprise include a dedicated staging sandbox and a named migration engineer who validates parallel runs before cutover. Start a 14-day free trial →
Run a guided trial on your own catalogue with no card required, model this module in the live site calculator, or walk through a live system with an engineer.