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Conversational Agents

Q: How does Conversational Agents compare to Intercom / Tidio, Website chat widgets or IVR systems on cost and capability?

vs Intercom / Tidio: Agents with persistent memory and real-time voice that can act on the business, on your keys — not $0.99-per-resolution chatbots reading FAQs. vs Website chat widgets: A mobile workspace app pairs by QR — the business AI travels in your pocket. vs IVR systems: Real-time voice in the same governed boundary as the web agents. See the full comparison & TCO math

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Chatbots with user memory, real-time voice — and a phone app.

Customer- and staff-facing agents with persistent memory and real-time voice.
Answering from your catalogue and ledger — plus a mobile workspace that pairs once by QR and puts the whole business AI in your pocket.

Start free See it on your data

◈ Included on Scale (₹7,999/site/mo yearly) · or +₹3,999/site/mo ($49) AI Engine Suite add-on on Growth

Availability

Delta OSGrowthScale →Enterprise →

Built for

Retail →Hospitality →

AI Engine6 apps in this family

What you get

Capabilities that ship on day one.

User memory

Agents remember preferences and history across sessions.

Real-time voice

Speak to the business; it speaks back — hands-free on the floor.

Pocket workspace

Scan a QR once; every model, conversation and tool follows you on your phone — the keys stay on your server.

Grounded replies

Every answer cites the record it came from.

Escalation path

Unresolved chats hand off to humans with full context.

Get Conversational Agents

Included on Scale (₹7,999/site/mo yearly) · or +₹3,999/site/mo ($49) AI Engine Suite add-on on Growth.

No integration project

One price per site

Migrate with bulk import

Start free Book a demo Model in price calculator →

PDF vs Competition Rollout plan

Complete capability set

Everything Conversational Agents ships with.

Voice control native to the admin — a live voice panel, not a bolted-on skill Persistent user memory across sessions Real-time voice conversations Mobile workspace app — pair once by QR, keys stay on your server Every reply cites its source record Embeddable on external sites Human handoff with full context Site, chat & WhatsApp coverage Per-agent persona & instructions

retailda · ask ultraz · live

Session #4421voice or text

hold cart 2, bill cart 1

Cart 2 held — 3 items. Cart 1 total ₹245.70. Tender?

upi, plus ₹200 cash

Done — ₹200 cash + ₹45.70 UPI. Receipt queued offline ✓

Speak → it writes the ledgerguardrailed

Concept render — same capabilities as the shipped app; interface simplified for illustration.

Works with

The apps most teams switch on next

Nothing here needs connecting. Turning an app on simply reveals capability that is already reading the same data.

Enterprise RAG

Answers grounded in your ledger, not the open web.

Learn more → MCP Server

Your entire ERP, exposed as a Model Context Protocol server.

Learn more → AI Control Center

Ask your ledger — RetailDA™ Pulse™ agent + AI cost governance.

Learn more →

Browse all 55 apps →

Integrations

Syncs with your existing stack

PCI-DSS GDPR DPDP ISO 27001 SOC 2 Veri*Factu NF525 TSE eTax Zakat

Running in production across a 97-terminal retail network, three defence & PSU canteens running air-gapped, field-custody stock at a national institute — and SCADA-controlled water-treatment plants.

Questions

About Conversational Agents.

vs Intercom / Tidio: Agents with persistent memory and real-time voice that can act on the business, on your keys — not $0.99-per-resolution chatbots reading FAQs. vs Website chat widgets: A mobile workspace app pairs by QR — the business AI travels in your pocket. vs IVR systems: Real-time voice in the same governed boundary as the web agents. See the full comparison & TCO math →

Both options are open: you can add the AI Engine Suite (+₹3,999/site/mo · $49) onto Growth (₹2,999/site/mo), or choose Scale at ₹7,999/site/mo billed yearly (₹9,999/mo monthly · $109/mo · or ₹2,49,999 One-Time Perpetual). Scale includes the entire AI Engine Suite, plus any 1 Industry Vertical Suite free (extra Vertical Suites 40% off) — so as soon as you pair a vertical suite with AI or BOM, Scale costs less per site. Every plan includes unlimited staff and registers, plus −10% at 10+ sites and −20% at 25+ sites.

Yes. On cloud plans, Conversational Agents runs inside your dedicated TolsTek Isolated Cloud container (isolated database and Redis cache per tenant, with zero backend source code on counter devices). For hospitals, plants, defence and sovereign enterprises, Scale Perpetual and Enterprise deploy on locked Tier 1–4 Server-Rack hardware or fully air-gapped local networks — so patient records, plant telemetry, cryptographic keys and ledger rows never leave your perimeter.

There is no API glue, webhook chain or CSV sync to maintain. Conversational Agents shares the exact same live stock, customer and fiscal ledger row as Enterprise RAG, MCP Server and AI Control Center — switching them on simply exposes new workflows over the data your sites are already generating.

Immediately — because Conversational Agents sits natively on the RetailDA™ ledger, there is no external warehouse, vector pipeline or third-party connector to build first. Role permissions and cost ceilings apply from minute one. Start a 14-day free trial or book a guided session on your own data →