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Privacy & Data Sovereignty

Your ledger is never someone else's training set.

How RetailDA™ and WeBFooT® Ultra Z handle operational, customer and fiscal data across cloud, private-cloud and air-gapped deployments.

The terms “We” / “Us” / “Our” / “Company” individually and collectively refer to RetailDA.com, operated and licensed to Jiggle De Venture Private Limited, and the terms “You” / “Your” / “Yourself” refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder — it does not require any physical, electronic or digital signature. It is a legally binding document between you and us, effective upon your acceptance (directly or indirectly in electronic form, by use of the website or by other means), and is published in accordance with the Information Technology (reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.

By providing us your information or by making use of the facilities provided by the website, you consent to the collection, storage, processing and transfer of your personal and non-personal information as specified under this Privacy Policy. If you do not agree with its terms, please do not use this website.

1. DPDP & GDPR compliance

Built-in consent tracking, purpose limitation, role-scoped PII masking and one-click right-to-erasure across the Indian Digital Personal Data Protection Act, 2023, the IT (SPDI) Rules, 2011 and EU GDPR requirements.

2. Zero external model training

Grounded RAG and MCP queries execute strictly against your isolated tenant or local ledger. Customer records, margins and SKU data are never shared with or used to train public AI models.

3. Air-gapped & sovereign custody

On Sovereign and air-gapped installs, zero telemetry or licence pings leave your perimeter. Payment card data is tokenised at the terminal under PCI-DSS controls.

4. Information collected & payments

We collect account and billing details required to provision and invoice your tenant (name, work email, phone, company, GSTIN and security audit logs). Card, UPI and banking credentials are processed directly by RBI-compliant, PCI-DSS certified payment gateways with 3-D Secure OTP — raw payment instrument details are never stored on our servers.

5. Cookies & third-party sharing

We use strictly functional cookies for session authentication, CSRF protection and traffic diagnostics. We never sell, rent or trade personal or operational data to advertisers or data brokers; disclosure occurs only to bound infrastructure sub-processors or TolsTek Group / Jiggle De Venture group companies processing on our documented instructions under confidentiality agreements, or when compelled by lawful court or government order. External sites we link to carry their own privacy practices — this policy covers ours only.

6. Retention, erasure & electronic record

Operational data is retained for the life of your active account plus statutory tax-retention windows; upon termination you receive a full export followed by cryptographic erasure within 30 days. This policy constitutes an electronic record under the Information Technology Act, 2000 and requires no physical or digital signature.

Questions

The ones you were going to ask.

Email hello@retailda.com — security questionnaires, architecture diagrams and DPDP/GDPR data-processing addenda are handled directly by our engineering leads.

Email our Grievance Officer at hello@retailda.com (or call +91 80176 55701) from your registered admin address. Requests are verified and completed within the statutory timeline.

Statutory & merchant entity

Contracting entity
Jiggle De Venture Private Limited
CIN U74999WB2017PTC222869 · GSTIN 19AAECJ0805B1Z3 · IEC AAECJ0805B

Registered & GST office
8/28 Yeni Sarani, Behind IIM Calcutta, Kolkata — 700104, West Bengal, India · TolsTek Hub: 1/4 Green Building, Bengal Safari, Sevoke Road, Darjeeling — 734008

Grievance Officer & legal contact
hello@retailda.com · +91 80176 55701 — legal notices, DPDP/IT-Act data requests and payment disputes are acknowledged within 48 hours.

Group structure
RetailDA™ is a TolsTek Group innovation, licensed to and operated by Jiggle De Venture Pvt. Ltd. — all contracts, invoices and payment settlements are executed under Jiggle De Venture Private Limited.

Questions on data sovereignty, contracts or billing?

Our engineering and compliance desk answers directly — inspect the cryptographic architecture or reach out before your security review.